If you want to make the most of your used car, you know how important it is to keep it in great shape. Even with top-notch maintenance, issues are bound to come up, and the best way to prevent them from becoming serious is to get them fixed as soon as they do.
Not everyone has an emergency fund in place to take care of car repairs, and waiting too long to get a problem fixed can make it much worse. That is why it is so important to have a protection plan to help you pay for your vehicle repairs and keep your car running for a long time.
An extended warranty, also called an auto protection plan or vehicle service contract (VSC), is a great way to protect your vehicle and your bank account. When your car was new, it most likely came with a factory warranty provided by the manufacturer, but once this warranty is over, an extended car warranty from a third party can help keep you covered.
When choosing an extended warranty or VSC provider, you need to know what each one has to offer and how they can protect you and your car. Knowing how Endurance and Fair Warranty compare will help you make the right choice so you can drive with confidence.
Head-to-Head: Provider Comparison
Endurance Warranty Overview
Endurance has been providing high-quality vehicle protection to drivers of all kinds for over 18 years. With plans for vehicles ranging from high-mileage cars to exotic and luxury cars, there is something for everyone. Endurance also offers a wide range of perks and benefits, and it has a highly regarded customer service team that is here to help you in any situation. For California residents, Endurance also offers mechanical breakdown insurance (MBI), meaning you can get protection no matter where you live.
Fair Warranty Overview
Fair Warranty is a brand-new extended warranty startup that is trying to make it as easy as possible to get coverage for your vehicle. Unlike many extended warranty providers, Fair offers contracts on a year-to-year basis, which might be better for you as a car owner, depending on your particular situation. Fair Warranty seems to be heavily invested in the tech side of vehicle service contracts. This means that everything is done online, and purchasing your coverage is a simple process with very little for you as the customer to do in order to get protection.
Your Options for Extended Warranty Coverage
Endurance Plans
Endurance has a wide range of available auto protection plans for cars and drivers of all kinds. While Endurance plans are customizable and can be perfectly tailored to your specific needs, there are also some pre-set plans that are a great starting point. These include:
- Supreme – The Supreme plan is a comprehensive coverage option that encompasses nearly every component of your vehicle. This includes the cooling system, electrical components, seals, gaskets, and tech features that other providers won’t cover.
- Supreme for Highline Vehicles – The Supreme for Highline plan is designed to cover vehicles made by major luxury brands like Porsche, Mercedes-Benz, and Alfa Romeo, as long as they have fewer than 80,000 miles on the odometer and are less than eight years old.
- Superior – The Superior plan covers the parts of your car that most commonly fail over time, including the engine, transmission, A/C, and more.
- Select Premier – The Select Premier plan covers high-mileage vehicles and older vehicles that other providers won’t.
- Secure Plus – This plan offers affordable coverage designed for older cars and their basic, essential components. These include the engine, transmission, and drive axle.
- Secure – The Secure plan is the best option for drivers who are working with a tight budget. It covers the most crucial components of the powertrain to help you keep your car running smoothly.
- Advantage – The Advantage plan includes comprehensive total coverage and up to $3,500 in annual or routine maintenance costs, such as oil changes and oil filters, so you can spend less time at the repair shop and more time on the road.
Fair Warranty Plans
Fair Warranty offers three different plans, depending on your needs. Each plan covers specific components and offers the particular protection you are looking for.
- Powertrain – The Powertrain plan is Fair Warranty’s most basic coverage plan. It includes protection for essential parts like the engine, transmission, transfer case, and drive axle.
- Standard – The Standard plan is the middle-tier option and it covers everything in the Powertrain plan as well as some extras. These extras include the steering, suspension, electrical, and brakes.
- Premium – If you want comprehensive protection, the Premium plan is your best option. It includes everything in both lower tiers as well as the cooling system, gaskets, and hybrid-specific parts.
Customer Service and Reputation: Help When You Need It Most
Endurance Reviews
One thing that sets Endurance apart from nearly every other VSC provider is the level of customer service available. Endurance’s award-winning customer service team consistently delivers a high caliber of service and communication to customers all over the United States.
Endurance also currently holds a high star rating on Trustpilot, with over 7,000 customer reviews in total. Many reviewers comment on the top-notch service and the simplicity of the whole claims process. This kind of dedication to customers is essential when you need help from your VSC provider and want to get answers right away. Endurance also maintains an A- rating on the Better Business Bureau (BBB), with over 4,200 reviews.
Fair Warranty Reviews
Since Fair Warranty is new on the market, the level of customer service that the company provides is not well known. That being said, Fair Warranty’s whole platform is built to try to make getting coverage for your vehicle as easy as possible. If there is any issue with a claim or a problem that needs to be sorted out, a customer service team member will contact you directly. This limits the amount of time spent on the phone and dealing with your claims in general. If you are looking for a seamless, simple way to cover your car, this could be a good option.
Claims Process Analysis
Endurance Claims
When you need a repair done on your vehicle, Endurance’s claims process is straightforward and hassle-free. All you have to do is take your car to the certified repair shop or dealership of your choice, present your Endurance contract, pay your deductible, and the shop’s service manager will take care of everything else from there. They will ensure that the repair is covered and work with Endurance to get your vehicle fixed quickly so you can get back on the road. This eliminates the back-and-forth of getting receipts and documentation and getting reimbursed, which can be complicated and time-consuming.
Fair Warranty Claims
Fair Warranty’s claims process is not dissimilar to Endurance’s. When your vehicle breaks down, all you have to do is use the Fair app to answer questions about the breakdown, and you will be directly connected with the nearest shop in the company’s network. From there, Fair Warranty will pay the shop directly for the covered repair. If there are any issues with your claim, the customer service team will reach out to you and try to get any problems resolved.
Extra Perks and Warranty Benefits
Endurance Benefits
Endurance plans come with a large collection of standard perks and benefits to help protect you on the road. These include things like 24/7 roadside assistance, rental car reimbursement, and trip interruption coverage. Plus, for a small activation fee, Endurance customers also get access to Elite Benefits, which include tire repair or replacement, key fob replacement, $1,000 toward total loss protection, and much more.* All of these extras are designed to give you peace of mind should your vehicle break down and you find yourself stranded.
Fair Warranty Benefits
Fair Warranty also provides a few different perks with every plan, though there are fewer than what Endurance offers. Fair Warranty offers roadside assistance and trip interruption coverage with every plan. While these are not as many extra benefits as what other providers offer, these perks can still be helpful in the event of a breakdown and help ease some of the stress of a car problem, especially if you are far from home when it happens.
Keep Your Car Running With the Best Coverage
Finding the right warranty coverage for your vehicle can make all the difference when the time comes to get a repair. Endurance is dedicated to providing top-tier auto protection plans for drivers and vehicles of all kinds, whether you have an older high-mileage car or a high-end luxury vehicle. Endurance also covers cars that other providers won’t, such as vehicles used for commercial purposes like rideshare or delivery, cars with a rebuilt or salvage title, and even Canadian Gray Market cars.
In addition to excellent coverage, Endurance’s wide range of standard and extra perks can give you peace of mind when you are on the road. Roadside assistance, towing, rental car coverage, and trip interruption protection are all essential and will keep you safe behind the wheel. With a combination of parts coverage and practical perks, you can keep your car running for many years to come.
If you want the best protection for your vehicle and a 30-day money-back guarantee, contact our plan advisors at (800) 253-8203 for a FREE quote. You can also shop online to see your price right away so you can make the right decision.
Be sure to check out the Endurance Warranty blog for all things automotive, including DIY tips, more warranty company comparisons with CarShield and CARCHEX, repair facility reviews, and much more.