Every car owner knows how important it is to keep their vehicle in good shape and make the most of it over the years. A car that is taken care of will give you the reliability you need and be as hassle-free as possible. One of the best ways to ensure that your vehicle has excellent longevity is to make repairs as soon as an issue arises.
If problems are not addressed right away, they can quickly go from small, quick fixes to big, expensive repairs. By acting quickly, you can avoid spending a fortune on repairs and keep your car running smoothly for a long time.
While timely repairs are important, it won’t always be possible to spend money on your car on such short notice. That is why having a warranty in place is crucial. When you buy a new car, it will come with a warranty that is provided by the manufacturer, called a factory warranty, to protect you from design flaws or issues in production.
Once this warranty is up, though, you will be financially responsible for any trips to the repair shop, which can easily be a burden. An extended warranty, which is more accurately called a vehicle service contract (VSC), can help you continue your coverage and protect your car as well as your bank account.
When purchasing extended car warranty coverage from a third-party provider, you have a lot of different options. Endurance Warranty and ASE Protection Warranty are two of the leading providers on the market. Knowing what each of them has to offer and how they can protect you and your vehicle will allow you to make the right decision and get the coverage you need. With a good understanding of how these two car warranty companies stack up, you can rest easy whenever you get behind the wheel.
How Endurance and ASE Protection Warranty Compare
Endurance Overview
Since 2006, Endurance has been offering a wide range of coverage plans to drivers all over the United States. Endurance is well known for having plans designed for all kinds of vehicles and situations, including vehicles that other providers won’t cover, such as Canadian Gray Market cars, cars with a rebuilt or salvage title, and vehicles used for commercial purposes like rideshare and delivery. You can either choose from a list of pre-made coverage plans or get completely customized protection tailored to your specific car. Plus, Endurance even offers mechanical breakdown insurance for drivers in California, where VSCs are not allowed, so everyone can get the protection they need.
ASE Protection Warranty Overview
ASE Protection Warranty has been providing VSC coverage to drivers for just over ten years. Based in Newark, DE, the company offers a few different plans catering to drivers who want coverage for specific components of their vehicle. With ASE Protection Warranty, you can take your vehicle to the ASE-certified shop of your choice when the time comes to make a covered repair. It should be noted, though, that the provider is not associated with the National Institute for Automotive Service Excellence, even though the two organizations share a name.
Your Options for Coverage
Endurance Warranty Plans
Endurance offers drivers a wide range of auto protection plans for different components and types of vehicles. They also have a 30-day money-back guarantee for each plan. The coverage options are customizable, but the base plans include:
- Supreme – The Supreme plan offers some of the most comprehensive coverage available on the market. This plan covers nearly every component of your vehicle, including things like the electrical components, gaskets, seals, and tech components, which are often excluded from plans offered by other providers.
- Supreme for Highline Vehicles – Owning a high-end luxury car can be difficult if you want third-party protection, as many providers won’t offer it. Endurance’s Supreme for Highline Vehicles plan, though, is specifically designed to cover top-tier vehicles by brands like Porsche and Mercedes-Benz, as long as they have fewer than 80,000 miles on the odometer and are less than eight years old.
- Superior – The Superior plan offers coverage for vital components as well as a few extras that might not be covered in other basic plans. This includes things like the engine, transmission, air conditioning, and more.
- Select Premier – If you have a car with a lot of miles on the odometer, it might be hard to get the protection you need. The Select Premier plan, though, covers high-mileage vehicles so you can have confidence on the road.
- Secure Plus – Covering the most important parts of your vehicle is crucial and the Secure Plus plan is meant for just that. This affordable plan covers essential parts like the engine, transmission, and drive axle.
- Secure – The protection of a budget doesn’t have to be sub-par, and the secure plan is a perfect example. This option protects your vehicle’s powertrain so you don’t end up stuck on the side of the road.
- Advantage – Advantage is Endurance’s comprehensive plan that also includes up to $3,500 in annual maintenance for things like oil changes and filter changes. This saves you money in the long run and helps you keep your vehicle running smoothly for many years to come.
ASE Protection Warranty Plans
ASE Protection Warranty has three set plans for drivers to choose from. These extended car warranty plans cover varying levels of components and include:
- Blue Shield – The Blue Shield plan is ASE Protection Warranty’s most basic coverage tier. This plan covers the most essential parts of your new or used car like the engine, transmission, cooling system, and drive axle.
- Blue Shield PLUS – If you want protection for a few extra components of your car, the Blue Shield PLUS plan is your best bet. It includes everything covered in the basic Blue Shield auto warranty plan with additional coverage for the steering system and transfer case.
- Total Blue Shield – The Total Blue Shield plan is the most comprehensive plan the company offers. It includes everything from the seals and gaskets to the turbocharger. If you want complete protection for your vehicle, this will be your best bet from this provider.
What to Expect from Customer Service
Endurance Warranty Reviews
Endurance has long had a reputation for top-tier customer service with an award-winning team that is always on hand to field any questions or work out any issues. Endurance has a high star rating on Trustpilot, with over 9,000 customer reviews in total and many reviewers commenting specifically on the customer service team. Reviewers have also commented on the ease with which they were able to make a claim and how little work they needed to do to get their vehicles repaired. Endurance also maintains an A- consumer rating from the Better Business Bureau (BBB). So, if you are looking for a company that will work with you every step of the way and make sure you get the service you need, Endurance is your best option.
ASE Protection Warranty Reviews
ASE Protection Warranty’s reputation when it comes to customer service is less than stellar. The company currently holds a 1.8/5-star rating on Trustpilot as well as an F rating from the BBB. The company has received over 85 complaints on the website and has only responded to three of them. This could be an indication that you might not get the service you need when an issue arises.
Many customers have lodged complaints that they were told a check was being sent to the mechanic, only to find out that it was never received. Some customers have also complained that they were not able to get in touch with any customer service representatives to get questions answered or start claims. If customer service is important to you, ASE Protection Warranty may not be a good choice for your vehicle service contract.
The Claims Process
Endurance Warranty Claims
Getting your vehicle repaired with Endurance is incredibly simple and is designed to be as problem-free as possible. When you need a repair done, all you have to do is take your car to the certified shop of your choice. Once there, you will present your Endurance contract to the service manager, and they will take care of the rest of the process. They will contact Endurance and make sure that the repair is going to be covered under your plan and work out all the details.
All you have to do is pay your deductible and wait to get your vehicle repaired. Drive away confidently, knowing that everything has been handled. The Endurance mobile app is also available 24/7, so you can always access your plan. This kind of convenient claims process can be a major weight off your shoulders when trying to navigate a stressful vehicle breakdown.
ASE Protection Warranty Claims
The claims process with ASE Protection Warranty is not dissimilar to Endurance’s. When you need a repair done on your vehicle, you can take it to an ASE-certified shop. Once there, you can call ASE Protection Warranty, and they will pay the repair shop directly. This process is slightly more complicated than Endurance’s since you will be the one who has to mediate the communication between the two parties. If you want the experience to be as seamless as possible with no potential for miscommunication or other issues, Endurance might be a better option since everything is worked out for you.
Extra Perks and Helpful Benefits
Endurance Warranty Benefits
In addition to comprehensive coverage, Endurance also offers a large collection of standard benefits that can help keep you safe on the road and prevent problems in the event of a breakdown. Standard benefits include 24/7 roadside assistance, rental car coverage, and trip interruption coverage. You can also get access to a year of Endurance’s Elite Benefits, which is an extra suite of perks for added convenience and safety. This includes tire repair or replacement, key fob replacement, $1,000 toward total loss protection, and much more.* With all these perks, you don’t have to worry about things like being stranded without transportation or losing money on travel plans.
ASE Protection Warranty Benefits
ASE Protection Warranty does not offer much in the way of extra benefits to customers. While the company does offer courtesy towing, that is the only standard benefit outside of the coverage you are already paying for. If you are someone who regularly takes road trips or uses your vehicle all the time, you might feel better having some of the extra perks that Endurance offers instead of the most basic free towing, which is offered by nearly every provider. Having the extra perks you need when your car breaks down can be a relief, but ASE Protection Warranty doesn’t include many of them.
Get Peace of Mind With Endurance
If you want to make sure that your vehicle lasts as long as possible and that you can make the most of it over the years, having a protection plan that you can count on is crucial. Endurance offers a wide variety of comprehensive plans that can all be customized and tailored to your specific needs. Whether you have a high-mileage vehicle that needs the most basic protection or a top-dollar luxury or exotic car that most other providers won’t cover, Endurance has a plan for you.
In addition to the best coverage on the market, Endurance’s collection of standard and extra benefits, as well as beloved customer service, makes us the right choice for drivers and vehicles of all kinds. Whether you use your vehicle for daily commuting or depend on it to do your job, there is a plan that will give you confidence behind the wheel and protect you from costly breakdowns.
If you are ready to get the best possible protection for yourself and your vehicle, look no further than Endurance Warranty. Contact our plan advisors at (800) 253-8203 and get a FREE quote. You can also shop online to get an instant price preview and see what coverage options are available to you so you can make an informed decision.
Be sure to check out the Endurance Warranty blog for more helpful guides. There, you will find things like more provider comparisons for companies like CarShield and CARCHEX, repair facility reviews, frequently asked questions, DIY tips, and mechanical breakdown insurance guides.